Shipping & Delivery Policy


Standard Orders – Ship via Carrier

Orders placed before 1pm PST, Monday through Friday will ship same day. Orders placed after 1pm PST or on the holidays listed below will ship the next business day:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day, and the Friday after
  • Christmas Day

Standard Orders – Deliver to Caffe

As one of our guests, you are able to have your order delivered to one of our Caffes. We currently deliver to our Caffes three times per week, on Tuesdays, Thursdays, and Fridays with the exception of the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day, and the Friday after
  • Christmas Day

Once your order leaves for your chosen Caffe, we’ll send you an email to let you know it’s on its way. Deliveries arrive at our Caffes by 2pm PST, so we kindly ask that you wait until after then to pick up your order.

Product Availability

We will always do our best to keep inventory on hand for all of the items we sell. However, due to the handcrafted nature for many of our products, it is possible for an item you order to not be immediately available. If this happens, we will contact you as quickly as possible and let you know when to expect your order to ship.

Subscription Orders

To ensure freshness and consistency, Subscription orders are processed and shipped once per week on Tuesdays. All Subscription orders placed before 1pm PST on Tuesdays will ship that Tuesday. Otherwise, your subscription will begin the following Tuesday.

Subscription orders do not ship on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day, and the Friday after
  • Christmas Day

If your Subscription shipment falls on one of these holidays, we will ship your Subscription the Monday before.

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